FAQ

12 articles in this collection
Written by Katie Carey

How to contact customer support

Written by Katie Carey
Updated over a week ago

Plan FAQ

What is the difference between the Artist, Collector, and Organizational Plans?

Written by Katie Carey
Updated over a week ago

Account Settings FAQ

How do I change my Password?

Written by Katie Carey
Updated over a week ago

Changing currency or measurement settings

Change your currency or add metric units

Written by Katie Carey
Updated over a week ago

Display measurements in inches & centimeters

You can display both metric and US standard measurements on your profile.

Written by Katie Carey
Updated over a week ago

How do I change my name on the Public Profile?

Written by Katie Carey
Updated over a week ago

How do I upgrade my plan?

You can upgrade your account at any time. Here's how:

Written by Katie Carey
Updated over a week ago

Payment FAQ

How to get payment history

Written by Katie Carey
Updated over a week ago

How to view next payment

Written by Katie Carey
Updated over a week ago

Data FAQ

Is my information secure?

Written by Katie Carey
Updated over a week ago

Why a cloud-based platform?

Written by Katie Carey
Updated over a week ago

Other

What happens if Artwork Archive goes out of business?

Written by Katie Carey
Updated over a week ago