Your original image files are the full-resolution photos you uploaded to each Piece Record. Artwork Archive stores them exactly as you uploaded them, so when a gallery asks for a high-res file, a printer needs a press-quality image, or a publication requests artwork for print, you can pull the file straight from your account instead of digging through your hard drive.
You will see these files called Original Image Files on a Piece Record and high-res image files in Private Room settings.
How to Find and Download Original Image Files in a Piece Record
Navigate to Artwork > Pieces in the left-side menu
Click into the Piece Record containing the image you want
Scroll to the bottom left of the record and click Original Image Files to see every image on that Piece, including the primary image and any additional images
Click Actions next to the image you want, then choose an option:
View opens the full-size image in a new browser tab
Download saves the original file to your computer or device
Copy URL copies a direct link to the file, which you can paste into an email or message
Share sends the file to a Contact or by entering an email address
Did you know?
Your download file is sized exactly as you uploaded it. Artwork Archive does not compress or resize your original file for download, so the quality of your download depends on the quality of the file you uploaded.
See What Resolution Should My Artwork Images Be? below.
How to Share Original Image Files Through a Private Room
Turn on one setting and everyone you send the room to can download the full-resolution file for every Piece in it.
Note:
Private Rooms are a premium feature available on Artist Professional & Master, Collector Plus & Premier, and all Organization plans.
Navigate to Artwork > Private Rooms in the left-side menu
Open the Private Room you want to update, or select + New Room to create one
Scroll to the Viewer Permissions panel
Turn on Allow downloads of high-res image files
Select Save Changes
Important Note:
This setting applies to every Piece in the room. Anyone who has the Private Room link, and the password if you set one, can download those files.
How to Include Original Image File URLs in an Inventory Report
Navigate to Reports/Docs > Reports in the left-side menu
Select New Report > Inventory Report
Scroll to the Image Files section
Check Include URL for the Primary Image original file, Include URLs for the Additional Image original files, or both
Finish building your Inventory Report and click Generate Report
Important Note:
These options add a link to your original image files for each Piece in the report. Only use them if you want to share your original high-res image files.
What Resolution Should My Artwork Images Be?
Artwork Archive stores your image exactly as you uploaded it and is downloaded the same way. That means the quality of anything you download or share depends entirely on the file you put in.
Resolution: At least 3000 pixels on the shorter side (for example, 3000 x 4000 or 4000 x 3000)
File format: JPG and PNG work best
File size: Up to 30MB per file
If a file you downloaded is smaller or blurrier than you expected, the original upload was likely low resolution. Upload a higher-resolution photo to that Piece Record to replace it.



