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Where can I find my Purchase Requests on Artwork Archive?
Where can I find my Purchase Requests on Artwork Archive?

🎨 Cha-ching! Your masterpiece just caught someone's eye!

Updated over a week ago

Artwork Archive allows you to receive purchase requests and inquiries from interested buyers through various channels:

  1. Public Profile

  2. Private Rooms

  3. Embed


Viewing Purchase Requests in your Inbox

There are two locations to view your Purchase Requests: through messages in your Inbox or through the Invoices tab.

  1. Check your Inbox in the left-hand menu or under your Account profile.

2. You can also find all of your past and present Purchase Requests by going to Invoices > Purchase Requests.

  • Here you can filter by client or payment status as well as sort in the upper right-hand corner by invoice due date, invoice number, or due date.


Creating an Invoice from a Purchase Request through Invoices

  1. Click to your Inbox from the left-hand menu, under your account profile, or through Invoices > Purchase Requests at the top of the Invoice page.

    • You will find all your current and past Purchase Requests there.

  2. Click on the message from the interested buyer by clicking the blue text.

3. Here, you can see the details of the artwork that they are interested in purchasing, along with a message from them. You can either reply to their message or create an Invoice here (or both).

4. When you click Create Invoice, you will be prompted to save that contact in the system.

5. You will need to click Next in order to generate the Invoice.

6. Once you've clicked Next, you can enter in the information for your Invoice such as dates, notes to the buyer, shipping costs, or edit the sale to add a discount.

7. Click Save Invoice.

8. After you click Save Invoice you will see a new screen with the options to Edit, Preview, or Send your Invoice.

9. From here, you can also turn on the options to allow for PayPal Payments through invoicing and to allow for Partial Payments.


Learn More

What will my client's view of an invoice look like?

How do I edit an invoice after I hit send?

Have more questions? You can always send us a message by clicking the chat box icon at the bottom right-hand corner of any Artwork Archive page. Our team is happy to help!

Note!

PayPal Processing is a Premium Feature and not available on Artist Apprentice or Collector Starter accounts. You can upgrade your account at any time by going to "Account" in the upper right-hand corner of your screen—or by clicking here.

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