Artwork Archive

Two-Factor Authentication (2FA), sometimes referred to as two-step verification or dual-factor authentication, is a security process in which users provide two different authentication factors to verify themselves. Two-Factor Authentication methods rely on a user providing a password and a second factor. 

At Artwork Archive, our second verification factor comes via text to your mobile device.

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How to activate Two-Factor Authentication:

Click Account in the left-side menu, or select the top-right icon and go to Account.

Scroll down to the Logins section.

1. If you are subscribed to a multi-user account, this is where you can add those additional emails and users. 

Click Enable Two-Factor Authentication.

You'll be prompted to enter a phone number with a country code that is capable of receiving text messages.

Once entered, a confirmation code will be sent to your mobile device.

Enter the code to confirm the Two-Factor Authentication on your account.

1. Click Account in the left-side menu, or select the top-right icon and go to Account.
2. Scroll down to the Logins section. 
 1. If you are subscribed to a multi-user account, this is where you can add those additional emails and users. 
3. Click Enable Two-Factor Authentication. 
4. You'll be prompted to enter a phone number with a country code that is capable of receiving text messages. 
5. Once entered, a confirmation code will be sent to your mobile device.
6. Enter the code to confirm the Two-Factor Authentication on your account.

Please note: Upon login, 2FA will require you to enter the code sent to your mobile device each time.

How to Disable Two-Factor Authentication:

Click Disable Two-Factor Authentication.

1. Click Account in the left-side menu, or select the top-right icon and go to Account.
2. Go to the Logins section. 
3. Click Disable Two-Factor Authentication.

How to change the phone number associated with your Two-Factor Authentication:

Under Two-Factor Authentication, click Change Phone Number.

1. Click Account in the left-side menu, or select the top-right icon and go to Account.
2. Go to the Logins section. 
3. Under Two-Factor Authentication, click Change Phone Number.

Using Two-Factor Authentication with Additional Users

Additional users are available on the Artist Master, Collector Premier, and all Organization <a href="https://help.artworkarchive.com/en/articles/426873-artwork-archive-account-types">account types</a>.

Primary Account holders can Require Two-Factor Authentication upon adding additional users or by clicking the Edit icon of an existing Secondary User.

If the User has Two-Factor Authentication required and they do not activate it, you'll see "Pending Setup" below their email in the Login list. 

Additional users can also enable their Two-Factor Authentication by following the steps at the top of this page to activate their 2FA.

1. Primary Account holders can Require Two-Factor Authentication upon adding additional users or by clicking the Edit icon of an existing Secondary User.
2. If the User has Two-Factor Authentication required and they do not activate it, you'll see "Pending Setup" below their email in the Login list. 

3. Additional users can also enable their Two-Factor Authentication by following the steps at the top of this page to activate their 2FA.

Please Note: Only the Primary Account holder can enable or disable Two-Factor Authentication on the primary account and for additional users with required 2FA.