This feature is only available on multi-user accounts and is OPTIONAL.

What is Two-Factor Authentication?

Two-Factor Authentication (2FA), sometimes referred to as two-step verification or dual-factor authentication, is a security process in which users provide two different authentication factors to verify themselves. Two-Factor Authentication provides a higher level of security than authentication methods that depend on single-factor authentication (SFA), in which the user provides only one factor–typically, a password or passcode.

Two-Factor Authentication methods rely on a user providing a password, as well as a second factor, and in our case, this second factor comes via text to your mobile device.

How to activate Two-Factor Authentication:

You have to be subscribed to a multi-user account. This feature is not available on single-user accounts.

Click on Account in the left-side menu or by selecting Account from the drop-down menu under your Profile Image icon in the upper right-hand corner.

Scroll to Logins. Click Enable Two-Factor Authentication.

You'll be prompted to enter a phone number that is capable of receiving text messages. Note: a country code is required.

We'll send you an SMS with a confirmation code. Enter that code in the blank field in your Artwork Archive account.

The next time you log in, you will be required to perform Two-Factor Authentication using this phone number.

How to disable Two-Factor Authentication:

Click on Account in the left-side menu or by selecting Account from the drop-down menu under your Profile Image icon in the upper right-hand corner.

Scroll to Logins. Click Disable Two-Factor Authentication.

How to change the phone number associated with your Two-Factor Authentication:

Click on Account in the left-side menu or by selecting Account from the drop-down menu under your Profile Image icon in the upper right-hand corner.

Scroll to Logins. Click Change Phone Number.

Additional users can also activate Two-Factor Authentication.

Additional Users can activate Two-Factor Authentication from the Logins section as well.

Click the Edit icon for the Secondary User. Check the box to require Two-Factor Authentication. If the User has Two-Factor Authentication required and they do not activate it, you'll see "Pending Setup" below their email in the Login list.

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