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How to Delete or Undo a Sale, Donation or Gift
How to Delete or Undo a Sale, Donation or Gift

How to remove a sale, donation or gift from a Piece Record.

Updated yesterday

If you accidentally mark a work as sold or want to undo a Sale, Donation, or Gift, you can easily remove that information at any time.

You can delete a Sale from within a Piece Record or from the Sales/Donation tab under Income in the left-side menu.

Did you know?

  1. Deleting only removes the information from the sale, donation or gift itself and not any other details related to the Piece Record.

  2. Need to update the Piece record to 'Available'? Deleting a Sale, Donation, or Gift record for that Piece record allows you to change the status for that Piece again.


From within a Piece Record:

  1. Navigate to Artwork on the left-side menu.

  2. Click into the Piece Record for which you'd like to delete the Sale.

  3. Under Sale Info at the top, click the blue Delete Sale text.

  4. Confirm this action on the pop-up by clicking Yes, Delete.


From the Sales/Donation page:

  1. Click Income > Sales/Donations in the left-side menu.

  2. Click Actions to the right of the Sale or Donation you want to delete.

  3. Select Delete from the drop-down menu. 

Did you know?

The deletion is permanent and you won’t have access to the associated records recorded with that Sale record. The Piece will be returned to your Inventory. You can always re-register the Sale if you click this by mistake.

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