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How to Delete or Undo a Sale, Donation or Gift
How to Delete or Undo a Sale, Donation or Gift

How to remove a sale, donation or gift from a Piece Record.

Updated over a week ago

If you accidentally mark a work as sold or want to undo a sale, donation or gift, you can easily remove that information at any time.

You can delete a sale from within a Piece Record or from the Sales/Donation tab under Income in the left menu.

Note: Deleting only removes the information from the sale, donation or gift itself and not any other details related to the Piece Record.

From within a Piece Record:

  1. Navigate to Artwork on the left hand menu of your main dashbaord

  2. Click into the Piece Record for which you'd like to delete the sale

  3. Under Sale Info at the top, click the blue Delete Sale

  4. Confirm this action on the pop-up by clicking Yes, Delete

From the Sales/Donation page:

  1. Click Income > Sales/Donations in the left-hand menu of your main dashboard

  2. Click Actions to the right of the Sale or Donation you want to delete

  3. Select Delete from the drop-down menu. 

Note: The deletion is permanent and you won’t have access to the associated records recorded with that Sale. The Piece will be returned to your Inventory. You can always re-register the Sale if you click this by mistake.

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